Contact information
Contact Policy
Effective Date: 11/01/2025
At Scrub Me Clean LLC, we’re here to help! Whether you have a question about your order, our products, or need assistance, we want to ensure you know how and when to reach us.
How to Contact Us
📧 Email: info@scrubmecleanllc.com
Please include your full name, order number (if applicable), and your question or concern so we can respond quickly.
Customer Service Hours
We respond to emails Monday – Friday, 9 AM – 5 PM (CT).
Messages sent outside these hours will be reviewed the next business day.
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
During high-volume times (like sales or holidays), responses may take slightly longer, but we appreciate your patience and will respond as soon as possible.
What We Can Help With
- Questions about products or ingredients
- Order status or shipping questions
- Reporting damaged, incorrect, or missing items
- General feedback or suggestions
Social Media Inquiries
While we love connecting on social media, official customer service support is only available via email at this time. For the fastest service, please contact us directly via email. 📧 Email: info@scrubmecleanllc.com
Respectful Communication
We’re a small business passionate about what we do. We ask that all communication be respectful. We reserve the right to refuse service to anyone engaging in abusive or inappropriate behavior.
Thank you for supporting Scrub Me Clean LLC! We're grateful for your business and look forward to serving you.